Frequently Asked Questions
 

 

What is EII?

EII (pronounce E2), stands for Enterprise Information Infrastructure. This software was developed by Tayrex and is an application base that answers many Information Systems demands. EII can be provided as an appliance (with a database, operating system, and the application), or EII can be provided as an ASP service.

How quickly can we install EII/Fulfillment?

You can start using EII/Fulfillment in a day. You can either provide your own server or we will provide on for you according to your needs. Our experts will install the software and immediately you will be up and running. All the stations on the floor are connected instantly, providing they carry a web browser and can connect to the server.

How fast can I setup EII/Fulfillment?

Your warehouses, locations, clients, items, and other setup data can be uploaded into EII/Fulfillment, having you ready for operations in a matter of minutes. You can also enter your setup manuallyif needed.

What if I need help?

We will accompany you through every step of implementation. We provide training and will assist you to get everything up and running. If you still having difficulties, our support is ready to answer any question.

What fulfillment functions can I expect from EII/Fulfillment?

EII/Fulfillment is fully deployed fulfillment software that includes all your fulfillment operations, from Receiving, Sales Orders, to Picking, Packing, and Shipping. EII/Fulfillment can work in an RF environment. EII/Fulfillment offers serial tracking and many other inventory functions. EII/Fulfillment is EDI capable and can connect and exchange information with virtually any other software that allows import/export. I have special needs.

What can EII/fulfillment do for me?

We provide customization to EII/Fulfillment to suite your needs. What ever the challenges you provide, our team of experts will work with you to analyze and resolve your needs. Can my clients view their information? EII/Fulfillment provides functionality, where clients can log in and view the information you allow them to see, either it would be inventory, sales orders, or shipping information.

What about email confirmations?

EII/Fulfillment provides a full range of emails, either to your customers, notify them about shipments, or to your warehouses manager, notify them when orders are ready to be fulfilled in the system.

Can EII/Fulfillment operate in a multilingual environment?

EII/Fulfillment is multilingual. Each user can have its own language, either the warehouse operators or your clients.

Do you have other products that connect to EII/Fulfillment?

We offer additional products to connect to EII/Fulfillment, anything from a Call Center, stand alone EDI, or Service Tracking software.

Is it expensive?

EII/Fulfillment is very much affordable. We will work with you to find the best fit for the right price.

Please contact us to discuss how can we assist you with your needs.

 
 
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